The abstract begins: “Over two
decades have passed since Wegner and his co-authors published the groundbreaking
paper on transactive memory systems (TMS) in 1985. The concept attracted the
interest of management, psychology, and communication scholars who have
employed a variety of methods to examine the phenomenon. In this paper, we
review 76 papers that examined transactive memory systems and summarize the
findings in an integrative framework to show the antecedents and consequences of
TMS. Our review also reveals important issues in the literature related to the
measurement of TMS, its multidimensional nature, extending TMS from the team
level to the organizational level, and the potential role of TMS in explaining
the benefits of experience in existing organizations and new entrepreneurial
ventures. We conclude by calling for future research to examine the dynamic evolution
of TMS, TMS in virtual teams, TMS in entrepreneurial ventures, and TMS at the organizational
level facilitated with information technologies.”
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